Data Protection Your Privacy Philippines

kingph Privacy Policy – How We Handle Your Personal Data

At kingph, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe. By using our platform, you agree to the practices described here. We encourage all Filipino players to read this page carefully before registering.

1. Information We Collect

When you register and use the kingph platform, we collect certain personal information that is necessary to operate your account and provide our services to you. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your GCash or Maya account details and Philippine bank account number when you make deposits or request withdrawals. During identity verification, we may ask for a copy of a government-issued ID such as a Philippine passport, driver's licence, or SSS card. We also collect technical data such as your IP address, device type, browser information, and session activity logs to help us maintain platform security and improve your experience. All information collected is limited to what is genuinely needed to run your account and comply with applicable regulations.

2. How We Use Your Information

The personal data we collect is used for the following purposes:

  • To create and manage your kingph account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions in Philippine pesos.
  • To comply with anti-money laundering (AML) and know-your-customer (KYC) obligations under Philippine law.
  • To send you important account notifications, transaction confirmations, and security alerts.
  • To improve platform performance, personalise your experience, and resolve technical issues.
  • To detect and prevent fraud, unauthorised access, and other prohibited activities.

We will only use your personal data for the purposes listed above. We do not use your information for automated decision-making that produces legal effects without human review. If we ever need to use your data for a new purpose not covered by this policy, we will notify you and, where required by law, seek your consent before proceeding.

3. Sharing Your Information

kingph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers — but only to the extent necessary to perform those services. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable Philippine data protection laws. We may also disclose your information to government authorities, regulators, or law enforcement agencies when required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified of any such change in advance. We will never share your data with any third party for purposes that are inconsistent with this Privacy Policy.

4. Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine regulations, including anti-money laundering laws. Account records and transaction histories are typically retained for a minimum of five years following account closure, in line with regulatory requirements. After the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, we will process your request promptly, but please note that certain records must be retained for legal compliance purposes even after your account is closed. You may contact our support team at any time to enquire about the specific retention period that applies to your account data.

5. Cookies and Tracking Technologies

The kingph platform uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled. We also use analytics cookies to understand how players navigate the site, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of some platform features. We do not use cookies to track your activity across unrelated third-party websites. Our use of cookies is limited to what is necessary to deliver a secure, personalised, and reliable experience for Filipino players on the kingph platform.

6. Your Rights Under Philippine Law

As a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal information held by kingph:

  • Right to be informed – You have the right to know what personal data we collect and how it is used.
  • Right to access – You may request a copy of the personal data we hold about you at any time.
  • Right to correction – You may ask us to correct any inaccurate or incomplete information on your account.
  • Right to erasure – You may request deletion of your data, subject to our legal retention obligations.
  • Right to object – You may object to the processing of your data for certain purposes, including direct marketing.
  • Right to data portability – You may request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact our support team using the email address listed in the footer of this page. We will respond to all verified requests within the timeframe required by applicable law. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

7. Security Measures

kingph takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. Our platform uses industry-standard encryption for data in transit and at rest, and access to personal data is restricted to authorised personnel only. We conduct regular security assessments and keep our systems updated to address emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. We strongly encourage you to use a strong, unique password for your kingph account and to enable any additional security features available on the platform. Your cooperation in keeping your login credentials confidential is an important part of keeping your account secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable regulations in the Philippines. When we make material changes, we will update this page with the revised policy and the effective date of the update. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. Your continued use of the kingph platform after any update constitutes your acceptance of the revised Privacy Policy. If you have any questions about this policy or how your data is managed, please refer to our FAQ page or reach out to our support team at the contact details provided below.

Privacy at a Glance

The key points of our data practices, summarised for Filipino players.

Your Data Is Secure

We use encryption and strict access controls to protect your personal information at all times. Security reviews are conducted regularly to ensure our systems remain resilient against threats.

You Control Your Data

Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data. Contact our support team to exercise any of your data rights at any time.

No Data Selling

We never sell or rent your personal information to third parties for marketing purposes. Your data is shared only with trusted partners who help us operate the platform securely.

Retention Limits Apply

We keep your data only for as long as necessary to operate your account and meet our legal obligations. Records are securely deleted or anonymised once the applicable retention period has passed.

Cookies Are Minimal

We use only the cookies necessary to keep the platform running smoothly and to understand how players use the site. You can manage cookie preferences through your browser settings at any time.

Breach Notification

In the event of a data breach affecting your information, we will notify you and the National Privacy Commission promptly in line with our obligations under Philippine law.

Questions About Your Privacy?

If you have any questions about how kingph handles your personal data, our FAQ page has answers to the most common queries. You can also reach our support team directly using the contact details in the footer below.